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Rising Stars: Meet Sneha Agarwal of Austin

Today we’d like to introduce you to Sneha Agarwal.

Hi Sneha, we’re thrilled to have a chance to learn your story today. So, before we get into specifics, maybe you can briefly walk us through how you got to where you are today?
# From Small-Town India to Silicon Valley: How I Rode the Data Wave to Tech Leadership

*Sometimes the biggest algorithms are the ones that reshape your entire life.*

**Picture this:** A small town in Jharkhand, India, where the most cutting-edge technology was probably the local internet café. Fast-forward a decade, and I’m managing AI initiatives at PayPal while my two boys nap in our Austin home. Plot twist? I’m terrified of heights but somehow ended up paragliding in Guatemala.

Welcome to my beautifully chaotic journey through the data revolution.

## The Foundation: Engineering Dreams in NIT Jamshedpur

Back in 2012, when I graduated from the National Institute of Technology in Jamshedpur, “big data” was still finding its footing, and everyone thought Hadoop was some kind of exotic animal. Landing at Deloitte USI as a Data Engineer felt like winning the tech lottery – finally, a chance to work with actual data at scale.

But here’s the thing about being a data engineer in 2014: you could practically feel the industry shifting beneath your feet. Data science was emerging as the “sexiest job of the 21st century” (thanks, Harvard Business Review), and suddenly everyone wanted to be the next data wizard. Sound familiar? It’s giving me serious déjà vu with today’s AI gold rush.

## The Leap: 8,000 Miles to UT Austin

Convincing a conservative Indian family to let their daughter move 8,000 miles away for something as nebulous as “Business Analytics”? That’s harder than debugging a recursive function at 2 AM. But UT Austin came calling with an MS program that promised to turn me into a data science unicorn.

Austin became HOME – not just a city, but the place where I transformed from someone who analyzed data to someone who understood that data tells stories, and those stories change businesses.

## The Retail Revelation: Revionics and Global Data Adventures

At Revionics (now part of Aptos), I discovered that pricing in retail is basically psychology meets mathematics meets pure chaos. For 3.5 years, I worked with customers across APAC, LATAM, EMEA, and NAMER – which is consultant-speak for “I learned to explain statistical models in broken English at 3 AM Zoom calls.”

The global retail landscape taught me something crucial: data isn’t just numbers in a spreadsheet. It’s the difference between a retailer thriving or watching competitors eat their lunch. Every pricing decision, every recommendation algorithm, every A/B test – they’re all tiny battles in the war for customer attention.

## The Plot Twist: Meta During COVID

March 2020. The world was ending, everyone was hoarding toilet paper, and I decided it was the perfect time to… switch jobs? To Meta, no less. Because apparently, my risk assessment algorithms needed some serious calibration.

But here’s where the story gets interesting: I wasn’t just changing companies, I was changing my entire career trajectory. From Data Scientist to Data Science and Analytics Program Manager – essentially, from the person building the models to the person herding the cats who build the models.

Turns out, my superpower wasn’t just crunching numbers; it was translating between the technical wizards and the business stakeholders who speak entirely different languages. Think of it as being a data science diplomat.

## The Personal Algorithm: Life, Love, and Logarithms

Somewhere between debugging machine learning pipelines and explaining confidence intervals to executives, I got married in 2017 to my boyfriend-since-2013 (our relationship had better retention metrics than most SaaS products).

Then came the ultimate multitasking challenge: becoming a mom in 2021 while managing data science programs. Pro tip: explaining statistical significance to a crying baby at 3 AM is surprisingly good practice for board presentations.

Earlier this year, we welcomed baby number two – because apparently, I like my life like I like my datasets: complex and constantly growing.

## Current Status: PayPal and the AI Revolution

These days, I’m at PayPal leading program solutions and delivery for our AI and Data Science team. It’s 2025, and watching the AI boom feels like experiencing déjà vu – the same excitement, the same breathless predictions, the same mix of genuine innovation and outright hype that I witnessed during the data science explosion of 2014.

The difference? This time, I’m not just riding the wave; I’m helping to shape it.

## The Human Side of the Algorithm

Austin has been my constant through this decade-long journey. I’ve watched the city grow from a quirky tech outpost to a major player in the startup ecosystem, and somehow it still feels like home. We’ve explored 15+ US states (because when you’re optimizing travel routes, why not treat the whole country like a giant graph theory problem?).

I still dance bollywood, still cook enough Indian food to feed my family, and still carve out time for learning – because in tech, the moment you stop learning is the moment you become legacy code.

## The Heights and the Falls

Remember that Guatemala paragliding incident I mentioned? There I was, someone who gets vertigo looking at tall bar charts, strapped to a parachute thousands of feet above the ground. The instructor kept yelling “RELAX!” while I calculated the probability of various catastrophic failure modes.

But here’s the thing: sometimes the best career moves feel exactly like jumping off a cliff. Leaving India, switching to program management, having kids while climbing the corporate ladder – they all required the same leap of faith.

## The Algorithm Continues

Ten years ago, a small-town girl from Jharkhand couldn’t have imagined she’d be shaping AI strategy at a Fortune 500 company while raising two boys in Austin. But that’s the beautiful thing about exponential growth – it’s not just for machine learning models.

The data revolution isn’t slowing down; it’s just changing forms. From big data to data science to AI/ML to whatever comes next – the core remains the same: turning information into insight, insight into strategy, and strategy into impact.

And occasionally, if you’re really lucky, you get to do it all while jumping out of perfectly good airplanes.

*The author is currently accepting applications for her next career plot twist, though she draws the line at bungee jumping.*

Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
But let’s pause the success story for a moment, because behind every inspiring tech journey are the struggles that LinkedIn posts conveniently forget to mention.

**2008:** Being the first girl in my family to pursue higher education meant convincing everyone that math and science weren’t exclusively male domains. Today, those same skeptics are my biggest cheerleaders – proof that sometimes you have to break the pattern to rewrite the code.

**Deloitte Days:** Fresh out of college, I was a small fish in a massive corporate ocean, drowning in acronyms I’d never heard of. Finding your footing in MNC culture is like debugging code written in a language you don’t fully understand.

**The 8,000-Mile Leap:** A 30-hour flight took me from a joint family of 25 members to complete solitude in Austin. The loneliness hit harder than a failed deployment on Friday evening, and depression crept in like a memory leak.

Financial Stress: Student loans compound like poorly optimized database queries – they don’t care about your emotional state. Every dollar was allocated with the precision of a well-tuned algorithm while juggling assignments and job hunting.

**COVID Chaos:** Crippling anxiety became my unwelcome companion as I worried about family in India while switching jobs during a pandemic. Every career pivot meant starting from scratch, rebuilding credibility.

**Working Mom Mode:** The ultimate boss battle started in 2021 – debugging machine learning models while a tiny human debugged my sanity. My productivity metrics now include “meetings attended while bouncing a baby” and “Program milestones completed during naptime.”

The irony? All these struggles taught me more about resilience and adaptive algorithms than any technical course ever could.

Appreciate you sharing that. What else should we know about what you do?
What sets me apart isn’t just the titles I’ve held – it’s the intentional path I’ve carved through the data and AI landscape. My journey from Data Engineer at Deloitte to Data Scientist at Revionics, then to Data Science and Analytics Program Manager at Meta, and now AI Solutions Program Manager at PayPal wasn’t accidental career drift – it was strategic evolution. I deliberately built my expertise from the ground up: understanding data infrastructure, mastering statistical modeling and machine learning, gaining global retail analytics experience, and then leveraging that deep technical foundation to become a Program Manager who actually speaks the language of the engineers and data scientists I lead. While many PMs translate between business and tech, I debug the translation itself – I’ve written the SQl and Python codes, built the models, and solved the problems that my teams face daily. This unique combination of hands-on technical depth with program leadership allows me to bridge the gap between ambitious AI strategies and executable technical solutions, making me equally comfortable discussing LLM architectures with engineers and ROI projections with executives.

What do you like best about our city? What do you like least?
Austin isn’t just where I live – it’s where I became who I was meant to be. This city welcomed a homesick grad student from India and transformed her into a confident tech leader, one breakfast taco at a time. There’s something magical about a place where “Keep Austin Weird” celebrates everyone’s journey, where the tech scene feels like one giant, and locals are always smiling with a hello!
Austin grew up alongside me this past decade, evolving from quirky tech outpost to innovation hub while never losing that spirit. The city that gave me my career, my husband, my first home, and my two boys earned the right to be called HOME.
The only downside? Texas is so beautifully, frustratingly huge that a scenic road trip requires crossing three time zones. Sometimes you just want mountains and beaches without the major expedition planning!

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