Today we’d like to introduce you to Travis Reid.
Hi Travis, so excited to have you on the platform. So before we get into questions about your work-life, maybe you can bring our readers up to speed on your story and how you got to where you are today?
Proudly serving customers since 2014, we started with quality used vehicles and new trailers. As demand grew, we quickly expanded our lineup to include multiple trailer brands, zero-turn mowers, and agricultural tractors. Today, we’ve grown into a trusted volume dealer offering premium brands including Scag, Bad Boy, Ferris, Grasshopper, Load Trail, MAXX-D, Haulmark, and Mahindra.
Because we’re a high-volume dealer, we’re able to negotiate competitive pricing and pass those savings directly on to our customers. Whether you’re looking for equipment for work, your property, or your business, we’re committed to providing top-quality products, exceptional value, and outstanding customer service.
We earn our customers’ trust and loyalty by offering premium products and standing behind every sale with dependable service and support. Our commitment doesn’t end when you make a purchase. To show our appreciation for your business, we offer exclusive discounts and special pricing on parts, service, and future equipment purchases for customers who buy from us. It’s our way of giving back to the customers who continue to place their trust in us.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
While the past 12 years have brought tremendous growth, they have also come with their share of challenges. One of the biggest has been maintaining the right inventory as customer needs, market demand, and industry trends continue to evolve.
The way customers shop has changed dramatically as well. What was once a business built primarily on walk-in customers asking questions and browsing inventory has evolved into a market where many buyers prefer to research, finance, and complete their entire purchase online. We’ve embraced that change by creating a seamless buying experience that allows customers to shop however they prefer—whether that’s visiting our dealership in person or completing the entire transaction from the comfort of their home.
By adapting to changing customer expectations while continuing to provide knowledgeable service and premium products, we’ve remained committed to making every purchase simple, convenient, and backed by the support our customers have come to expect.
Do you have any advice for those looking to network or find a mentor?
One lesson we’ve learned over the years is that you can’t make everyone happy. What you can do is treat every customer with honesty, respect, and integrity. We believe in being dependable, straightforward, and following through on every promise we make.
Our goal is to do what’s right, communicate openly, and stand behind our products and our customers. At the end of the day, knowing we’ve been honest, kept our word, and done our best is what allows us to sleep well at night.
Contact Info:
- Website: https://www.ReidTX.com
- Instagram: https://www.instagram.com/reidtx/
- Facebook: https://www.facebook.com/ReidTX
- Youtube: https://www.youtube.com/@reidstripletreidenterprise6854
